Modern Workplace Strategies Stage
The role and dynamic of the workplace has forever changed. As organisations continue to evolve the office roadmap and navigate changing modes of operation, the task of finding an optimal workplace strategy is front-of-mind. This stage will help you build an agile and collaborative strategy; establish the right culture and structure to motivate your hybrid workforce and adopt the technology to support.
Communication & Collaboration Tech / Tools Stage
There's no 'one size fits all' when it comes to finding and integrating the right unified communication and collaboration tool stack. On this stage, UC and IT experts will share what's working and what isn't when it comes to sourcing, managing and modernising workplace technology in a cost-effective and equitable way. They will also dig into the all important challenge: how to engage users.
Video & AV Stage
With expectations increasing for seamless collaboration experiences in the workplace, AV teams have never been more under pressure to create spaces that are not only functional but that also meet diverse and intergenerational demands, whilst navigating the array of new platforms and devices. This stage shares the tips and tricks for installation, maintenance, and training and strategies to keep up continual change.
Customer Contact Stage
As consumer demands evolve, so do customer experience expectations. Contact centres have experienced a seismic shift in recent years, so join us to explore how to turn your contact centre into a profit centre, utilise generative AI to establish deeper connections with customers and retain your top agent talent.
Microsoft Technologies Stage
Microsoft Teams has rapidly become the platform of choice for businesses worldwide with the number of active monthly users at 300 million in May 2023 but the focus now is on maximising useability and ensuring effective governance. Join this stage to hear the latest Microsoft roadmap plus tips and tactics on effective governance, plus user training to ensure your teams are maximising the features available to them.