How will we deliver a safe face to face event? The Imago Techmedia team are working very closely with all stakeholders, (government, venue and local authorities) to deliver Digital Transformation EXPO / Unified Communications EXPO.

We’re using the latest industry guidelines – All Secure – and a full risk-assessment plan is being mapped out in accordance with government requirements. With large events guidance is evolving, so our plans will be updated whenever more detail is released. In the meantime, below is a snapshot of some of the elements to expect when you arrive at the event this year.

Cleaning & Hygiene

  • ExCeL has been operating in a Covid compliant manner throughout the pandemic and as a venue, is well versed in sanitisation of the venue space.
  • ExCeL has increased ventilation management systems in place to support good airflow.
  • ‘Deep cleaning’ will happen during the event and sanitiser stations will be readily available
  • We will also be working with each exhibitor to ensure that your safety is at the forefront of everyone’s minds paying particular attention to touchpoints and how visitors use the stand spaces.
  • To find out more about COVID safe measures at the venue, please visit www.excel.london/reopening

Protect & Detect

  • Your Covid status will be required – Vaccine, test or recent exposure will form part of the entry process
  • For more information on verifying your COVID status see below:
    Industry All Secure Standard


  • We promise to communicate with you every step of the way.
  • We will ask you to help us keep the event safe by taking the precautions that we have all become accustomed to indoors.
  • We are working closely with Transport for London and ExCeL to ensure clear communication about how to get to and from ExCeL.
  • There will be signage and stewards in place at the event to support a safe event.

I haven't found the answer to my question. Who can help me? Please email us at info@imagotechmedia.com


Everyone attending Digital Transformation EXPO (DTX) or Unified Communications EXPO (UCX) will need to prove their COVID-19 Status before entering ExCeL by providing either:
• Proof of full vaccination – both doses received (with the second at least 14 days prior to the event).
• Proof of a negative NHS Lateral Flow Test taken prior to travel on the day of arrival at the event
• Proof of natural immunity based upon a positive PCR test within 180 days of the event (including 10 days self-isolation following the result).

You can show your status easily via the NHS COVID Pass on the NHS App. For more information on how to do this, please click here .

If you don’t have access to a smartphone or computer, then you can call 119 to request a letter to demonstrate your vaccination
status or online here . Please note that the letter can take up to 5 working days to reach you. This letter will be sent to the address registered with your GP.

Downloading the NHS App can take up to 24hrs to validate, so make sure you do it early! From outside England:

• Scotland – obtain your full vaccination status here .

• Wales – obtain your full vaccination status here .

• Northern Ireland – Ticket holders from Northern Ireland will be required to provide evidence of a negative NHS Lateral Flow Test, by reporting the result here and presenting your NHS email or text notification at the entrance.

• EU or outside the EU – All government regulations regarding travel and entry into the UK remain. As part of entry into the UK a PCR rest is required and proof of this will be sufficient. Additionally, CDC card, US state-level digital certification (you will need to show proof of USA residency, such as your USA passport or Green Card) or the EU digital Covid certificate (EU DCC) or paper equivalent will also be accepted.

If you cannot access your NHS COVID Pass or if you do not receive a vaccination status letter in time you will need to provide evidence of a negative NHS Lateral Flow Test, by reporting the result here and presenting your NHS email or text notification at the entrance.

If you are demonstrating your COVID-19 Status using an NHS Lateral Flow Test this should be taken prior to travel on the day of arrival. You can order NHS Lateral Flow Tests here or pick them up from any pharmacy or test site.

Once you have taken your test, you will need to report your result on the NHS website here . You will receive a text or email notification confirming your negative test result, to present on entry. A positive result from an NHS Lateral Flow Test means it’s likely you had coronavirus when the test was done. You and anyone you live with must not attend the event and should self-isolate immediately. You are then advised to get a PCR test to confirm your result as soon as possible.

If you are using an NHS Lateral Flow Test to demonstrate your COVID Status, this will remain valid for 48 hours from the time you took the test. You will then need to re-test on the expiry of the initial 48 hour period.

Upon Covid verified entry to the event, face coverings are optional but we welcome the wearing of them in the show especially in crowded areas

Your safety is our number one priority and we have been working hard on implementing safety and sanitary protocols to ensure the event is safe for you to meet and do business again.

These enhanced safety measures are based on key cornerstones to provide you with assurance and confidence the events will run in a safe environment:

  • Cleaning & Hygiene
  • Protection & Detection

With safety, sanitary and social-distancing measures in place we continue to follow the latest advice from Government, ExCeL London and the Association of Event Organisers, who have the most up-to-date information regarding the prevention and spread of COVID-19 and will follow all guidance set out by them.

We have raised our already high standards of hygiene and developed new health and safety protocols to meet the challenges presented by COVID-19. The health and safety of our staff, exhibitors and delegates is of paramount importance and will not be compromised.

Stay home if you feel ill

As much as we want to see you join us, we kindly ask you to respect everyone’s health and safety. If you feel at all ill – including mild cold symptoms or a high temperature – please stay at home. Our Cloud Theatre will be streamed live to those who cannot make the event.