With over 20 years’ experience in diverse sectors such as telecommunications, travel, insurance, banking and FMCG, James understands the challenges of working in multi-functional organisations. And as the founder of Momentus, he gets the entrepreneurial itch too. For him, the feeling of business success comes from creating those standout moments for customers and clients, by engaging with and building advocacy through the people in the business.
Using his range of expertise in human behaviour, communication styles and employee and customer experience, James provides keynote and motivational talks, runs development programmes and provides one-to-one coaching and business consultancy to bring greater clarity and purpose to individuals and businesses. Motivated employees. Engaged teams. Delighted customers.